I saw this article today and it seems right up your alley:
https://jasonstanford.substack.com/p/he-thought-tending-bar-sounded-like
The former state labor secretary of New Mexico moved to Austin, got a job tending bar at a theater, and has thoughts about why there’s a labor shortage: low wages, fine, we expected that, but also generally horrible policies toward employees, and the thing I find really interesting is that he calls out rude, entitled customers.
Is there a rise in the general level of rudeness and entitlement in this country, especially toward the service industry? I think there is. As society gets more stratified, the class divisions widen, a lot of people seem to want to be rude to the waiter, to signal that they’re not working-class.
Anyone else agree?
2 replies on “I’d really like to see the Right Angle take on this:”
I think, and this is just my two cents, that Conservative people, especially those who are practicing their Christian Faith, tend to be the most forgiving, most tolerant and most civil of anyone.
As the Left demonizes anyone who doesn’t agree with them on anything the rudeness quotient of society elevates proportionately.
I worked in a service industry running my own IT company for the last couple decades and I would not tolerate rudeness from anyone. Not from my employees and not from my customers. I had a customer who had an employee that was always rude, without fail. I finally told my customer that she could not call in for service or support anymore because I won’t stand for me or my people being treated like that. She got fired shortly thereafter and good riddance to her. The way I see it, if she had the uncouth to mistreat IT people she probably was doing the same thing to her employers customers too.
Some of this may have socio-political roots but some of it is just a plain old lack of civility and manners on the part of the general population. Kids not raised to be polite grow up to be rude adults.
That said, I’m of the opinion that most of society’s ills and political misfires are due to lack of proper parenting anyway. So I’m a bit biased on this topic.
Good read, but I would add that if employers added a percentage, bonuses, and or profit-sharing options, things would be better all around. When employees have skin in the game, they not only work more efficiently but enjoy it more as their paychecks climb. I’ve been on both sides of the fence in my 69 years, and one side not understanding the other is the problem.