My Cable Company Showed Me Why Government Created Monopolies Are a Nightmare!

Recently our internet went out. The cable company
“Spectrum Time Warner” here in NYS advised it would be
FOUR FULL DAYS before they could send a tech out.

We have an online business and lost hundreds of sales
because we couldn’t promote our labor day weekend sale.

We missed my sister’s virtual wedding.

My wife, who works from home, lost pay for time out.

The cause of the failure?… It seems a “maintenance” tech
disconnected our line at the box while “fixing” someone else’s
service.

We also had noise on the line because the last tech we had out
(again for loss of internet) failed to properly tighten connections.

Spectrum offered us a $6 credit.

After spending an hour on the phone it turned into an insulting $36 credit
for the HUNDREDS of dollars we lost because THEIR TECH made a mistake.

They KNOW they can abuse customers in this way because they have no competition.

Was the tech who dosconnected us brain dead?…NO. They just didn’t care.
The tech KNEW that in order to do a ‘quick fix’, they
were disconnecting one of their customers. They KNEW another tech would have to come out
and do an actual PROPER fix. They just didn’t care. And the cable company didn’t care either.

The tech wasn’t fired, wasn’t reprimanded, no apologies were made… No need… There’s no
competion! Customers aren’t going anywhere…They can’t.

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Under communism in old Soviet Russia, even a trip to the grocery store was a nightmare.
– You had to stand in line to order.
– Then stand in a SECOND line to receive your order.
– Then stand in line in a THIRD line to PAY for your order!

It never occurred to these stores to consolidate things so customers only needed to
stand in ONE line (like stores in Western countries) because they had no incentive
to “serve” their customers…Again, there was NO competition!

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The WORST service I ever received in a restaurant was where the “tip” was mandatory and
charged “automatically”… With wait staff knowing they were getting their “tips” regardless,
they no longer had any incentive to give good service! We had a party of 12…NONE of
us ever went back.

That’s why government created monopolies FAIL to efficiently serve customers..They have
zero competition and thus no incentive to make things convenient and pleasing for their
customers. They have no reason to ‘innovate’.

The next time one of your leftist friends advocates for more socialism, ask them how they like the service
from their cable company, the DMV, the electric/gas utility.

Ask them if standing in THREE lines at the grocery store instead of one appeals to them.

Ask them if they like having a cell phone and gaming consoles, because without free markets, and profit incentives,
these things would not exist.

Ask them if they enjoyed 12 years of government schooling that left them unable to get a minimum wage job.

Then show them that it’s not “capitalism” that’s the problem but rather, it’s croney capitalism.

And the next time Spectrum Time Warner asks me to “upgrade” to their phone/tv service,
I’ll tell them that between their uncaring, incompetent techs disconnecting me or
doing an improper installs in ADDITION to their frequent “outages”…why would I compound my problems?